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Frequently Asked Questions
Everything you need to know before placing your order.
We offer a 7-day exchange policy. If you received the wrong size or a defective item, we will exchange it for you. Please note that we do not offer refunds — exchanges only. Items must be unused, unwashed, and in original packaging to be eligible.
Delivery typically takes 4–6 business days from the date your order is confirmed. We ensure timely processing and reliable shipping so your order reaches you as quickly as possible.
Yes! Cash on Delivery is available on all orders nationwide. You only pay when your package arrives at your door.
Each product has a detailed size chart with exact measurements in cm and inches. We recommend measuring your chest, waist, and hips before ordering. If you're between sizes, we suggest sizing up for a more comfortable fit.
We sincerely apologize if this happens. Please take photos and contact us within 24 hours of receiving your order. We will arrange an immediate replacement — completely free of charge.
If the size isn't the right fit, we offer a 7-day exchange policy to ensure you get the perfect size. In case you're not satisfied with the specific abaya, you can easily exchange it for another design of your choice. Our goal is to make sure you're completely happy with your purchase.
Yes, we offer convenient installment payment options such as Tabby, Tamara allowing you to split your payment into easy, interest-free installments for a more flexible shopping experience.